How can we help you build business?

We understand what it takes to create demand, acquire customers and build loyalty in order to drive customer lifetime value. Whether B2C or B2B, we have helped brands build interest which translated to demand which translated to sales. Our experience covers a variety of categories with a variety of brands. Contact us to learn more.

 

Know your consumer

How much do you know about your consumer? We'll help you unlock insights based upon existing or new data gathered through research techniques utilized across a variety of sectors. We understand both B2C and B2B, and also have extensive experience with marketing to millennials and lifestyle marketing. One size does not fit all with your brand strategy and marketing communications - let us help you find the right size for you.
 


Products and services

 

Customer acquisition and retention audit

Price. Promotion. Network coverage. Influencers. Distribution. What is it that causes consumers to buy your product? What enhances loyalty among your current customers? The first step in our process is to audit your current marketing efforts to uncover nuggets of information and insights that help answer these questions. We know what to look for and what to ask - let us use our expertise and audit process to find the right acquisition and retention programming for your brand.

Path to purchase and retention journey mapping

Consideration. Investigation. Differentiation. Purchase. To generate sales and loyalty, today's successful brands know that it's mandatory to understand consumer behavior and the journey to purchase and advocacy. Whether it's through creating a consumer community, surprising and delighting your customers, and/or determining the potential triggers to churn, utilize our experience to map out your audience's current journey...and the optimal journey to sustained growth.

Communications audit

 

Not all communications channels are created equal - all are different and all play different roles for your brand. Our audit looks at your use of earned, controlled, social and paid media, determines what's working and what's not, and provides actionable strategies and tactic recommendations for integrated communications campaigns..


Business building experience examples